Account Manager - EV Charging

Job title : Account Manager - EV Charging
Location : Milton Keynes
Job-type : Permanent
Salary : Negotiable
Salary high : 0
Salary low : 0
Contact : Nicole Souris
Call : Nicole
Email : email Nicole
Reference : NS1307AM_1657727197
TSG Group is a global energy and retail solutions provider established in 2016 that has grown to employ more than 3,500 staff, spanning over 30 countries. The group announced an impressive €650million annual sales in 2020 to retain its market position as a world-leading equipment & services provider. The group is now investing heavily in renewables to build a more sustainable world.

Over the last decade the business has successfully transitioned into the renewables sector; leveraging the market momentum in electrical mobility to provide sustainable energy solutions. TSG has quickly positioned itself as "the partner of choice" in Europe for end-to-end project management and maintenance for commercial energy infrastructure projects.

As part of its focus on sustainability, the group has added (DRB/UCP Choice) to its UK Family of businesses.

TSG Charge UK
TSG Charge provides multi-technology EV charge solutions, enabling its customers to better manage and maintain their networks. TSG Charge is committed to supplying high-level solutions, adhering to strict environmental standards, and reducing its carbon footprint in order to foster a more sustainable future.

TSG Charge EV infrastructure solutions include:
* Engineering
* Procurement
* Construction

The TSG Charge UK team is the UK's number one provider of engineering procurement construction and leads the way in the deployment and management of EV infrastructure. TSG offers game-changing EV charging solutions; it has installed over 20,000+ charging points in the UK and has recently won a large contract to deliver a charging network across Europe. TSG Charge is hardware agnostic and works with all major manufacturers, allowing the team to deliver charging installation projects that have maximum impact on communities across the continent.

Principal Objectives:

The Account Manager will closely interact with customers to answer questions or address concerns. The daily tasks of an Account Manager include the management of multiple accounts, building close relationships with customers and internal TSG departments as well looking for opportunities to expand our services and add additional revenue.

Key Responsibilities:
- Manage multiple accounts to ensure all targets, SLA's & expectations are met
- Generate sales among client accounts, including upselling and cross-selling
- Operate as the point of contact for assigned customers
- Attend client meetings
- Develop and maintain long-term relationships with accounts
- Makes sure clients receive requested products and services in agreed timescales
- Communicate client needs and demands to wider team/business
- Forecast and track client account metrics
- Manage projects within client relationships, working to carry out client goals while meeting company goals
- Generate customer quotations in a timely manner with assistance of internal teams or sub-contractors when required (liaise with BDD re margins)
- Identify opportunities to grow business with existing clients
- Coordinate with staff members working on the same account to ensure consistent service
- Collaborate with sales team to reach prospective clients
- Keep records of client transactions
- Produce client and management presentations
- Produce client and management reports
- Constantly seek to improve our performance
- Ensure that Health Safety and Welfare of all staff is assured
- Undertake other duties as necessary to the role/business

Skills & Abilities Required for This Position (Essential):
- Account Management experience - experience managing large accounts preferred
- Client-focused solutions experience
- Project Management skills
- Excellent written and verbal communication skills
- Talent for influencing client management
- Experience in managing multiple projects
- Negotiation skills
- Presentation skills - production and presentation
- Time management skills
- Calm under pressure and able to make decisions quickly
- Happy to work as part of a team and also independently when required
- IT proficient - email, Microsoft Excel/Word etc
- Full Driving Licence
- Passionate and knowledgeable about climate change, sustainability and/or the EV industry and willing to attend training/courses as required

This is an opportunity to join a genuine market leader who are at the forefront of building a future with diverse energy solutions.

Piper Maddox is acting as an Employment Agency in relation to this vacancy.