Power Network Field Service Engineer

Job title : Power Network Field Service Engineer
Location : Germany
Job-type : Permanent
Salary : Negotiable
Salary high : 0
Salary low : 0
Reference : HU2403_1653560874
Power Field Service Operations Engineer

As a Power Field Service Operations Engineer you will be part of our Power & Operations team and be responsible for managing the field operations and maintenance of NIO's Power energy business and solution in Germany.

The ideal candidate is extremely good in managing multiple projects simultaneously, adapt to external factors and internal guidance, natural problem solver, and lead internal teams. You will report to the Power Field Service Operations Lead, Germany.

Job responsibilities:

*Responsible for field service activities, coordination of maintenance, troubleshoot, repair of charging and swapping facilities; report to management;
*Complete the preliminary site survey, facility construction, installation, commissioning and maintenance of power swap station and supercharger station build, including:
*Pre-site survey to confirm that the site and power conditions meet the requirements of charging and swapping facilities;
*Manage the construction partner and check the construction acceptance of the site;
*Guide and coordinate the installation and debugging of equipment to ensure that the charging and swapping facilities are operated online on time with high quality;
*Continuously pay attention to the operation status of the product, complete on-site inspection, maintenance and emergency treatment, and ensure the stable and efficient operation of the equipment;
*Improve and optimize technical plans for the company's charging and swapping facilities, and be responsible for their implementation.
*Manage a power swap on-site operation team [This team mainly provides on-site user services for customers at the power swap station, and assists users to complete the swap if any problem occurs. Provide the best user experience.]

Job Requirements:
*>3-5 years experience in electrical engineering, site construction and project management;
*Rich on-site debugging experience, and hold a low-voltage power equipment installation and maintenance license;
*Understand the installation, debugging and maintenance of power electronic equipment and transmission machinery equipment;
*Familiar with 20kV and below 20 kV distribution systems;
*Knowledge of power system operating procedures and safety regulations;
*Excellent customer service awareness and logical structure thinking
*Excellent communication skills with both internal and external stakeholders;
*Entrepreneurial & innovation mindset; flexibility, sense of urgency, creative problem solver, desire to build from the ground up;
*Positive attitude, team player, collaborator;
*Results oriented, attention to both "big picture" as well as detail;
*Excellent ability to manage 10+ multiple projects simultaneously and under strict deadlines;
*Plenty of teamwork experience, strong learning ability and strong pressure resistance;
*Fluent in German and English; other languages are a plus; Candidates with less than German C1 CEFR level will not be considered
*A willingness to travel extensively;
*A valid driver's license.

Piper Maddox is acting as an Employment Agency in relation to this vacancy.