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Service Proposals Engineer
US$70000 - US$90000 per annum + Bonus
Grid Edge
US
USA
Permanent
Remote

Service Proposals Engineer

Overview:
Seeking a Service Proposals Engineer to develop clear, accurate, and competitive service proposals that support customer needs and business growth. This is a remote role with occasional travel, working closely with leadership and cross-functional teams.

Key Responsibilities:

  • Review and interpret service inquiries and RFQs to understand customer maintenance and operational needs.

  • Engage directly with customers to clarify requirements and propose tailored after-sales solutions.

  • Coordinate with vendors, subcontractors, and internal teams to assess project scope and feasibility.

  • Prepare detailed service proposals and tenders, including pricing, scope, commercial terms, and technical specifications.

  • Support sales and service teams in customer meetings with technical and commercial input.

  • Manage RFQs to suppliers and subcontractors, ensuring alignment with technical requirements.

  • Track and report proposal status, renewals, and contract performance.

  • Ensure smooth handover of awarded projects to the service execution team.

  • Maintain compliance with internal quality systems, HSEQ standards, and industry regulations.

Requirements:

  • Bachelor's degree in Mechanical/Electrical Engineering or 2-3 years' experience in proposals, sales, or service engineering.

  • Strong knowledge of mechanical/electrical engineering principles in service and maintenance.

  • Familiarity with reciprocating gas engines, power generation, CHP systems, battery storage, or renewable energy applications.

  • Experience with risk analysis, contract terms, and after-sales service processes.

  • Proficiency with Microsoft Office and technical documentation.

Core Skills:

  • Analytical and detail-oriented with strong problem-solving skills.

  • Excellent communication and customer engagement abilities.

  • Strong organizational and relationship-building skills.

  • Commercially astute with a balance of technical and business awareness.

  • Collaborative, adaptable, and proactive under pressure.

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