We're in constant communication with our clients and although they might not be hiring they're always open to hearing about new and exciting candidates. So, get in touch and let us get your name out there.

About the Role
Piper Maddox is working with a fast-growing North American leader in the e-bike and retail space that is entering the European market and opening a new office in Munich. The E-Commerce Manager EU will own the strategic development and continuous optimisation of the European online store, with full responsibility for driving conversion, revenue growth, and the end-to-end digital customer journey.
Own and optimise the EU e-commerce experience with a focus on conversion, AOV, and revenue per visitor
Define and manage merchandising strategy, product assortment, upselling, and cross-selling initiatives
Plan and execute promotions, pricing strategies, and inventory-driven campaigns in collaboration with Sales and Operations
Map, analyse, and continuously improve the customer journey from landing page through checkout
Lead PDP, checkout, and UI/UX optimisation initiatives alongside Web Operations and QA
Implement onsite personalisation and automation, including recommendations, site search, dynamic content, and re-engagement triggers
Define, track, and own key e-commerce KPIs, translating performance data into actionable insights
Partner closely with Growth Marketing on testing, reporting, and optimisation initiatives
Collaborate cross-functionally with Brand, IT, Product, Finance, and Operations to ensure alignment with commercial and customer goals
Bachelor’s degree in Business, Marketing, or a related field
5+ years of experience in e-commerce strategy, ideally within a D2C environment
Strong background in conversion optimisation, merchandising, and customer journey design
Highly analytical with the ability to turn data into commercial actions
Solid understanding of e-commerce platforms, tools, and best practices
Knowledge of EU consumer behaviour and GDPR requirements
Experience in the bike or lifestyle products industry is a plus
Passion for digital commerce and customer experience
30 days of annual leave
Employee discount on products
Strong growth and development opportunities as the business scales in Europe
Team-focused culture with regular company events and activities
Additional benefits are currently in development
Can't find the right role?
Let's talk!
We're in constant communication with our clients and although they might not be hiring they're always open to hearing about new and exciting candidates. So, get in touch and let us get your name out there.